Welcome to Overzest

Overzest supports people with mental health conditions, severe challenging behaviours, learning disability and complex needs.

We are also CQC registered to provide domiciliary/personal care services; we operate a 24-hour supported living accommodation service and provide Independent Domiciliary Care Services for clients who live in their own accommodation.

Overzest Community Services’ mission is to enable people who use our services to accomplish their full potential and exercise choice and control over their lives.

MONITORING QUALITY

To ensure best practice, Overzest Community Services:

Welcomes suggestions by consulting with our clients to ensure maintenance of high-quality service provision, along with a rigid and well-defined complaints procedure ensuring that service users maintain control over the service they receive.

Promotes and advocates for clients’ rights, independence, choice, and inclusion – Overzest ensures clients have advocates if clients/family members are unable to do so themselves.

Delivers a programme that includes Needs Assessments and Care Plans, a key working system, and regular reviews.